Primary Care is Making a Difference - How GCBHS is Improving Quality and Continuity of Care

Since launching integrated primary care in September 2025, Greater Cincinnati Behavioral Health Services (GCBHS) has served over 650 patients and completed over 1000 visits at its Madison Road and Amelia locations.

Services include physical health screenings, treatment for acute and chronic conditions, and preventive care services that support wellness. GCBHS continues to find ways to treat patients holistically, as research shows physical health is often ignored by those with a serious mental illness and/or substance use disorder. In fact, almost 75% of people diagnosed with a severe mental illness have at least one chronic health issue, and 50% have two or more.

According to Catherine Engle, the Associate VP of Health Services at GCBHS, the patients they have been seeing are appreciative of the service and being able to take care of their behavioral health, physical health, and prescriptions (Genoa Pharmacy is on-site at both locations) at the same time.

“At GCBHS, the patient experience is the heart of what we do. Through our integrated care approach, we can reduce barriers to care and make the process more streamlined and accessible for the individuals we serve. Our whole-person approach not only improves quality and continuity of care but also allows individuals to focus on their health in one familiar, supportive setting.”