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Open Access

Seeking Mental Health or Substance Use Treatment?

Greater Cincinnati Behavioral Health Services serves individuals ages 12 and older seeking assistance for their mental health and substance use needs. Our team of professionals will meet with you to complete a comprehensive behavioral health assessment to review your needs, determine service eligibility, and identify the appropriate level of care that’s best for you. The goal is to connect you to supportive services within our agency or direct you to appropriate services in the community.

What to Expect

Our Open Access approach allows you to come in at your convenience during Open Access hours  to participate in an assessment that day without an appointment. See location hours of operation for open access below.  Assessments are offered on a first come, first served model with a 2-step process: Registration and Assessment.

What to Bring With You to Open Access

State ID or drivers’ license
• Birth Certificate (for youth under 18)
• Medicaid or other Insurance Cards
• Proof of income, such as a bank statement, pay stub, or W-2
• Custody or guardianship documents (for youth under 18 or adults with a
legal guardian)

Upon completing registration, you will be placed in line for assessment. Please
allow up to three hours for your visit.

Hours for Open Access by Location

East Walnut Hills - Hamilton County
1501 Madison Road
Cincinnati, OH
Open Access Hours: Monday - Friday 8:30 am - 12 pm
General Hours Monday - Friday 8:30 am - 5 pm

Call (513) 354-5200 for additional  information

Batavia Office
1088 Wasserman Way
Batavia, Ohio
Open Access Hours: Monday - Friday 8:30 am - 12 pm
NEW HOURS starting 4/15/24
General Hours Monday -
Thursday 8:30 am - 8 pm
Friday 8:30 am - 4:30 pm
Saturday 8:30 
am - 2 pm
Call (513) 735-8100  for general information and referrals for substance use disorder treatment

Amelia Office

43 E. Main Street
Amelia OH
Open Access Hours: Monday - Friday 8:30 am - 12 pm
General Hours Monday - Friday 8:30 am - 5 pm
Call (513) 947-7000  for general information or
(513) 345-8555  for Open Access hours
Registration and Assessments must be completed in person at the times listed on the left. *IF individuals need to come into our office outside of the walk-in clinic hours to complete Registration, it is recommended that they contact either service location to see if there are staff available.


For questions regarding the FIRST episode psychosis program please contact:


If you have an emergency call 9-1-1.  If you need to talk to someone regarding a mental health crisis you can call 9-8-8.

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