Client Outcomes

Fiscal Year 2007

GCB provided services to 4117 people from July 1, 2006 through June 30, 2007.  The agency offers psychiatric care, community support, residential services, vocational services and day programming. Every client works with staff to develop a comprehensive individualized plan.

This year, the organization increased its focus on recovery and helping clients achieve their goals.  More than ever, GCB strives to provide the right amount of the right service at the right time for everyone it serves. 

Assisting Clients to Lead Productive and Fulfilling Lives:

GCB staff support clients in achieving independence and “inter-dependence” through many avenues, including assisting clients to better manage their psychiatric illnesses, helping clients improve their quality of life, and helping clients to function effectively in the community. 

Client Satisfaction with GCB Services:

GCB staff strive to provide all services in a manner and setting that helps clients to feel respected, cared for, and satisfied with their interactions with GCB.

Reducing Symptom Distress:

Table 2 shows that GCB clients’ mental health symptoms decrease over time.  Clients complete an extensive outcomes survey at intake, 6 months, 12 months, and then annually.  The survey includes questions about the severity of symptoms.  A summary of scores at different points in time for GCB clients shows that GCB clients have less severe symptoms over time:

Improving Community Functioning:

Table 3 shows that community functioning, which is rated by providers at intake, 6 months, 12 months and annually thereafter, improves over time for clients at GCB.

Improving Quality of Life:

Table 4 reflects changes in Quality of Life (QOL) and shows a similar pattern of improvement.  As services continue at GCB, GCB clients show improvement in QOL.

Preventing Hospitalization and Incarceration, and Supporting Independent Living:

Table 5 shows that a large majority of GCB clients were able to stay out of jail and out of the hospital, and are able to live independently.

Clients Served in FY 2007

GCB served 4117 adults with severe mental illness in Fiscal Year 2007.  Poverty continues to be an ongoing issue for people in Hamilton County who have been diagnosed with severe mental illness.  Of the 4117 people served by GCB, 80% have annual incomes under $10,000, and 29% have annual incomes under $5,000.

Mood disorders (such as bipolar disorder and major depressive disorder) and psychotic disorders (such as schizophrenia) accounted for 83% of the diagnoses of the clients being served by GCB.  Of clients served in FY2007, 51% were male, and 49% were female.  Almost half (49%) of GCB clients are African American, and 49% are Caucasian.  Less than one percent of clients are Hispanic, Asian, or Pacific Islander.

Although GCB continues to get hundreds of referrals for service for people who are young and new to the mental health system, 56% of the people served by GCB are between the ages of 35 and 54.  The average age of a GCB client is 43.

Most people come to GCB for service when they are referred by the Mental Health Access Point for case management (513-558-8888), or when their case manager from another agency refers them for one of GCB’s specialized services such as vocational services, day programming, and community support.

Of the over 3200 clients who completed at least one consumer outcomes survey, over 88% indicate they are receiving services because they want to be in treatment, compared to 84% for people with severe mental illness in the state of Ohio overall.

Greater Cincinnati Behavioral Health Services

Assisting adults with severe mental illness to lead productive and fulfilling lives.

www.gcbhs.com

1322 East McMillan

Cincinnati, Ohio 45206

513-354-7000